Refund Policy

Effective Date: February 15, 2026

At WRYFT, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. Please review our refund and return policy below.

1. Return Eligibility

You have 4 working days from the date of delivery to initiate a return for eligible items.

To be eligible for a return, items must meet the following conditions:

The product must be in its original, unopened packaging
The packaging must not be torn, damaged, or tampered with
All original tags, labels, and accessories must be intact
The item must be unused and in the same condition as received
Proof of purchase (order confirmation or receipt) must be provided

Important: Once the packaging is opened or torn, the item becomes non-returnable and non-refundable.

2. Non-Returnable Items

The following items cannot be returned or refunded:

Items with opened or damaged packaging
Products that have been used or worn
Items without original tags or in non-resalable condition
Customized or personalized products (if applicable)
Sale or clearance items (unless defective)
Gift cards or vouchers

3. How to Initiate a Return

To start a return, please follow these steps:

Step 1: Contact us within 4 working days of receiving your order
Email: wryft8@gmail.com / contact no:+92 322-5984830
Provide your order number, item details, and reason for return

Step 2: Wait for return authorization
Our team will review your request and provide return instructions within 24-48 hours

Step 3: Pack your item securely
Ensure the item is in its original, unopened packaging with all tags and accessories

Step 4: Ship the item back
Return shipping is covered by WRYFT. We will provide you with return shipping instructions and arrange pickup or provide a prepaid shipping label.

4. Return Shipping

WRYFT covers return shipping costs for eligible returns. You will not be charged for returning items that meet our return criteria.

Please note:

Do not ship items back without prior authorization
Unauthorized returns may not be accepted or refunded
We are not responsible for items lost or damaged during return shipping
We recommend using a trackable shipping method

5. Inspection and Processing

Once we receive your returned item:

We will inspect the product to ensure it meets our return criteria
Inspection typically takes 1-2 working days
You will be notified via email once the inspection is complete
If approved, your refund will be processed

6. Refunds

Approved Refunds:

Refunds will be issued to your original payment method
Processing time: 2-5 working days after approval
You will receive an email confirmation when the refund is processed
The full product price will be refunded (since we cover return shipping)

Rejected Returns:
If your return does not meet our eligibility criteria (e.g., opened packaging, damaged item), we reserve the right to reject the return. In such cases:

You will be notified via email with the reason for rejection
The item may be returned to you at your expense
No refund will be issued

7. Exchanges

We currently do not offer direct exchanges. If you would like a different size, color, or product:

Return the original item following our return process
Place a new order for the desired item
This ensures faster processing and availability

8. Damaged or Defective Items

If you receive a damaged or defective product:

Contact us immediately at wryft8@gmail.com
Provide photos of the damage or defect
Include your order number and item details
We will arrange a replacement or full refund at no cost to you
Return shipping will be covered by WRYFT

Important: Please report damaged or defective items within 4 working days of delivery.

9. Wrong Item Received

If you receive the wrong item:

Contact us immediately at wryft8@gmail.com contact no:+92 322 5984830
Do not open the packaging
We will arrange to collect the incorrect item and send the correct one
All shipping costs will be covered by WRYFT

10. Cancellations

Before Shipment:
You may cancel your order before it has been shipped by contacting us at wryft8@gmail.com / contact no:+92 322 5984830. A full refund will be issued.

After Shipment:
Once an order has been shipped, it cannot be cancelled. You may return the item following our standard return process once you receive it.

11. Late or Missing Refunds

If you haven't received your refund within the expected timeframe:

Check your bank account or payment method again
Contact your bank or credit card company (processing may take additional time)
If you've done all of this and still haven't received your refund, contact us at wryft8@gmail.com